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This Privacy Policy explains how Nat-Nut (“we”, “us”, or “our”) collects, uses, and protects any personal information you provide when using this website: www.nat-nut.co.uk.

We are committed to ensuring your privacy is protected. Any information you provide will only be used in accordance with this policy.

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1. Information We Collect

We may collect the following personal data:

• Name

• Email address

• Telephone number

• Company or organisation (if applicable)

• Health or lifestyle information (if submitted via forms or consultations)

• Any other information you voluntarily provide via contact, booking, or newsletter forms

We do not collect sensitive personal data unless you explicitly provide it (e.g. during health consultations).

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2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries or booking requests

• Provide nutritional therapy and wellness services

• Manage workshop or consultation bookings

• Send occasional service updates (if you opt in)

• Maintain internal records and improve our services

• Comply with legal and professional obligations

We do not sell or share your personal data for marketing purposes.

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3. Lawful Basis for Processing

We process personal data based on:

• Consent – when you contact us or sign up for updates

• Contract – to deliver services you request

• Legal obligation – to comply with regulatory or insurance requirements

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4. Data Storage and Security

We store your data securely using password-protected systems and encrypted services where appropriate. We take reasonable precautions to prevent unauthorised access, disclosure, or loss of your information.

Data shared via this website is transmitted over secure (HTTPS) connections.

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5. How Long We Keep Your Data

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, including for insurance, legal, and accounting requirements.

For clients of nutritional therapy services, records are typically retained for 7 years in accordance with professional guidelines.

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6. Cookies

This website may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer not to allow them.

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7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent at any time (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us directly at:
📧 clairecohen2002@gmail.com 

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8. Third-Party Services

We may use third-party services such as:

• Website hosting providers

• Email and booking software

• Analytics tools (e.g. Google Analytics)

These providers only access data necessary to perform their functions and are required to keep your data secure and confidential.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the effective date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Claire Cohen
📧 clairecohen2002@gmail.com